Last Published: January 15, 2025
This disclosure is provided in compliance with the California Consumer Privacy Act (CCPA) Section 1798.130(a)(5) and supplements our Privacy Policy (https://www.getopre.com/privacy-policy). This information applies to California residents ("consumers" or "you") and describes our personal information practices for the preceding 12 months.
Your California Privacy Rights
As a California resident, you have specific rights under the CCPA regarding your personal information:
1. Right to Know (Section 1798.110)
You have the right to request that we disclose:
The categories of personal information we have collected about you
The categories of sources from which we collected your personal information
Our business or commercial purpose for collecting your personal information
The categories of third parties with whom we share your personal information
The specific pieces of personal information we have collected about you
2. Right to Delete (Section 1798.105)
You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
3. Right to Correct (Section 1798.106)
You have the right to request that we correct inaccurate personal information we maintain about you.
4. Right to Opt-Out of Sale/Sharing (Section 1798.120)
You have the right to direct us not to sell or share your personal information to third parties.
5. Right to Non-Discrimination (Section 1798.125)
We will not discriminate against you for exercising any of your CCPA rights.
How to Exercise Your Rights
Contact Methods:
Email: info@getopre.com
Phone: 615-807-0427
Mail: Opre, Inc.
58 Annandale Nashville, TN 37215
Attention: Privacy Officer
Verification Process: We will verify your identity using reasonable methods before responding to your request. This may include matching information you provide with information we have on file.
Response Time: We will respond to verifiable requests within 45 days, with a possible 45-day extension if necessary.
Categories of Personal Information Collected
In the preceding 12 months, we have collected the following categories of personal information about consumers:
A. Identifiers
Examples: Real name, email address, IP address, account name, unique personal identifier
Collected: ✅ Yes
B. California Customer Records (Cal. Civ. Code § 1798.80(e))
Examples: Name, address, telephone number, education, employment history, financial information
Collected: ✅ Yes
C. Protected Classification Characteristics
Examples: Age, race, color, ancestry, national origin, citizenship, religion, marital status, medical condition, physical/mental disability, sex, sexual orientation, veteran status, genetic information
Collected: ✅ Yes
D. Commercial Information
Examples: Records of products or services purchased, obtained, or considered, purchasing or consuming histories or tendencies
Collected: ❌ No
E. Biometric Information
Examples: Genetic, physiological, behavioral, and biological characteristics used to extract a template or identifier
Collected: ❌ No
F. Internet or Electronic Network Activity
Examples: Browsing history, search history, information regarding interaction with websites, applications, or advertisements
Collected: ✅ Yes
G. Geolocation Data
Examples: Physical location or movements
Collected: ❌ No
H. Sensory Data
Examples: Audio, electronic, visual, thermal, olfactory, or similar information
Collected: ✅ Yes (Audio recordings from meetings when voluntarily shared)
I. Professional or Employment-Related Information
Examples: Current or past job history, performance evaluations
Collected: ✅ Yes
J. Non-Public Education Information
Examples: Education records maintained by educational institutions
Collected: ❌ No
K. Inferences
Examples: Profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
Collected: ✅ Yes
Sources of Personal Information
We collect personal information from the following categories of sources:
1. Directly from You
Account registration and profile creation
Meeting participation and content sharing
Goal setting and feedback responses
Communication preferences and settings
Customer support interactions
2. Automatically from Your Use of Our Service
Website and application usage data
Device and browser information
IP addresses and connection data
Session logs and performance metrics
3. Third-Party Integrations (with your consent)
Calendar applications for scheduling
Meeting platforms for transcription services
Authentication providers for secure access
4. Service Providers
Payment processors for billing information
Customer support platforms for service delivery
Analytics providers for service improvement
Business and Commercial Purposes
We collect and use personal information for the following business and commercial purposes:
1. Service Delivery
Providing personalized coaching and management assistance
Processing AI-enhanced recommendations and insights
Facilitating meeting transcription and analysis
Delivering goal tracking and progress monitoring
2. Account Management
Creating and maintaining your account
Processing payments and billing
Providing customer support
Sending service-related communications
3. Service Improvement
Analyzing usage patterns to improve our services
Developing new features and capabilities
Conducting research and analytics
Testing and debugging our systems
4. Security and Compliance
Protecting against fraud and security threats
Detecting and preventing technical issues
Complying with legal and regulatory requirements
Maintaining audit trails and records
5. Communication
Sending product updates and announcements
Providing customer support and assistance
Responding to inquiries and requests
Marketing communications (with consent)
Categories of Third Parties with Whom We Share Personal Information
We share personal information with the following categories of third parties:
1. Service Providers and Subprocessors
Cloud Infrastructure:
Amazon Web Services (AWS) - Application hosting and data storage
AI and Machine Learning:
OpenAI - Various AI-enhanced capabilities
Anthropic - AI processing and analysis
Recall.ai - Meeting automation and transcription
AssemblyAI - Voice-to-text transcription services
Business Operations:
Auth0 - Authentication services
Stripe - Payment processing
Intercom - Customer support and CRM
Google Workspace - Corporate communications
2. Professional Service Providers
Legal counsel for compliance matters
Auditors and compliance assessors
Security consultants and vendors
3. Business Partners (Limited Circumstances)
Joint ventures or partnerships (with explicit consent)
Integration partners for enhanced service delivery
Personal Information Sales and Sharing Disclosure
Sales of Personal Information
We do not sell personal information to third parties for monetary consideration.
In the preceding 12 months, we have NOT sold the following categories of personal information:
Identifiers
California Customer Records personal information
Commercial information
Internet or electronic network activity information
Sensory data
Professional or employment-related information
Inferences drawn from personal information
Disclosures for Business Purposes
In the preceding 12 months, we have disclosed the following categories of personal information for business purposes:
Identifiers:
To: Cloud service providers, AI/ML providers, authentication services, payment processors
Purpose: Service delivery, account management, payment processing, security
California Customer Records Information:
To: Payment processors, customer support platforms, HR service providers
Purpose: Billing, customer support, employee management
Commercial Information:
To: Analytics providers, cloud service providers
Purpose: Service improvement, usage analysis
Internet or Electronic Network Activity Information:
To: Cloud service providers, analytics providers, security vendors
Purpose: Service delivery, performance monitoring, security
Sensory Data (Audio):
To: AI transcription services, cloud storage providers
Purpose: Meeting transcription, data processing (only when voluntarily shared)
Professional or Employment-Related Information:
To: AI/ML providers, cloud service providers
Purpose: Personalized coaching recommendations, service delivery
Inferences:
To: AI/ML providers for service delivery
Purpose: Improving personalization and recommendation accuracy
Data Retention and Deletion
We retain personal information for the following periods:
Active Users: Duration of relationship plus 7 years for business records
Inactive Users: 3 years from last activity
Customer Support Records: 5 years from resolution
Marketing Data: Until opt-out or 2 years from last interaction
Legal/Compliance Records: As required by applicable law
Additional Information
Contact for Privacy Questions
Data Protection Officer: info@getopre.com
Customer Support: Available through our service portal
Changes to This Disclosure
We will update this disclosure at least annually and notify you of material changes through our service or via email.
Effective Date
This disclosure is effective as of January 15, 2025, and covers the 12-month period preceding this date.
This disclosure supplements our Privacy Policy and Terms of Service. In case of conflicts, the most protective provision for consumers will apply.